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Our Reviews Showcase Client Success with WareGo

How WareGo Benefits Clients

The numbers show how WareGo provides real value for our esteemed clients.

99%

Same Day Shipping

99.9%

Error Reduction

40%

Reduction in Returns

Return Management Software – What We Offer

Manual returns consume precious time, increase costs, and frustrate customers. Without automation, returns can reduce margins and damage customer loyalty.

That is why we engineered the next-gen return management software to automate, optimize, and simplify returns processing for a better post-purchase experience.

industry-management

Return Management Process – How It Works

The highly intuitive return management process is self-explanatory. You can get started right away thanks to the clean, minimalist interface of our return tracking system. Here are the key steps

Step 1: Customer Initiates Return

Your customer initiates the product return process by first logging in to the customer portal of our system and selecting purchased items that are being returned.

Step 2: Automated Approval & RMA

Our system records this transaction, confirms that your policy allows it, approves the request, and then provides the customer with an RMA serial number and a shipping label.

Step 3: Return Shipment Tracking

The customer sends the item back with the shipping label provided. The package is then forwarded to your warehouse or distribution center. Both you and your customer can track the shipment in real-time.

Step 4: Refund/Replacement

When your team makes the appropriate replacement or refund, the system automatically updates stock data and customer order information. A notification is sent to your customer informing them that the process has been done.

Integrate Inventory With Your Business Tools

200+ integrations seamlessly sync your inventory with popular business systems like ERP systems, online marketplaces, accounts, 3PL providers, shipping carriers, all kinds of ecommerce platforms (Shopify, Amazon, WooCommerce), and more. Manual data entry is eliminated, and so are human errors. Save time, money, and effort.

Return Management System Features

Customer returns need not be stressful or time-consuming. Streamline your returns processes with cutting-edge return management system features.

Customer Return Portal

The customer portal facilitates your valued patrons in many different ways, like product returns and reordering. Here, they can track their order status in real-time and enjoy a better customer experience.

Comprehensive Automation

Automated RM generation, inventory reconciliation, and instant stock updates are some of the comprehensive automation functions on offer. You can improve productivity, reduce human errors, and expedite key processes with WareGo’s automation.

Multi-Channel Integration

Sync inventory across Shopify, Magento, WooCommerce, and other ecommerce platforms as well as online marketplaces for effortless customer returns. Thanks to multichannel integration, your inventory information remains updated, complete, and accurate.

Notifications & Alerts

You and your customers can stay informed about order and product status via timely notifications and alerts. This means improved performance and management for your business, as well as a better experience for your customers.

Returned Stock Management

Whether you need to keep returned stock back in storage, fix it, exchange it, or anything else, our system helps you do it with speed and precision. Keep returned stock in the right place for rapid picking and processing.

Analytics & Reports

Gain valuable insights from in-depth analytics and on-demand reports. Discover opportunities to cut costs, reduce customer return rates, and improve customer satisfaction.

Benefits of the Best Return Management System

The best return management system extends a wide range of benefits that can help your business improve operational efficiency, logistics performance, and supply chain visibility. Here are some of these benefits:

Reduce Operational Costs

Automation can help you save time, money, and effort, allowing your team to achieve more with less work. Productivity goes up and costs go down.

Customer Experience Optimization

You can improve customer satisfaction via real-time tracking, notifications, alerts, and simplified returns via the customer portal to provide a better experience for your customers.

Faster Refunds

Sell merchandise with confidence across any sales channel, knowing your inventory is in sync throughout courtesy of powerful integrations and omnichannel support.

Better Inventory Control

Each return, refund, or exchange is accompanied by automatic updates to your inventory and customer order status. Your inventory information stays accurate and complete since it is updated in real-time.

Enhanced Productivity

Thanks to automation and streamlining, human intervention is minimized, thereby reducing costly errors that can impact customer experience and satisfaction. Maintain high service quality for your customers with our comprehensive management features.

Returns Policy Compliance

You can set rules for the returns process so that only those return requests are approved that are within the scope of your service policy. You save costs and your team benefits from higher productivity.

Affordable Price Plans

Stay within budget with our affordable price plans that offer automated returns management features at the most economical rates. You won't struggle with complex price models or be surprised by hidden costs. You benefit from highly competitive, transparent, and upfront prices.

Standard Save 30%
$449
$642 /mo

Designed for small & mid-sized or 3PL businesses who are looking for budget-friendly pricing.

Start Free Trial
No credit card required
  • 25 users included
  • 5,000 LPNs per month
  • Up to 3 facilities
  • Up to 1000 SKUs
Pro Save 50%
$779
$1558 /mo

Cost-effective solution perfect for mid-sized eCommerce or 3PL businesses with higher SKU volumes.

Start Free Trial
No credit card required
  • 50 users included
  • 15,000 LPNs per month
  • Up to 10 facilities
  • Up to 25,000 SKUs
Advanced Save 30%
$1149
$1915 /mo

Large-scale enterprises or 3PL businesses with high SKU volumes who are looking for scalable software pricing.

Start Free Trial
No credit card required
  • 100 users included
  • 100,000 LPNs per month
  • Unlimited facilities
  • Unlimited SKUs

We Serve a Wide Range of Industries

Our inventory management solutions power businesses of all sizes, from SMEs to large enterprises, across a broad spectrum of industries. Hence, our inventory system can serve any kind of business, including yours.

Get a Demo

Why Our Customers Recommend WareGo

Find out how WareGo enables our customers to revolutionize operations, resolve their toughest challenges, and achieve business success.

“WareGo is a true game-changer that streamlined our returns strategy. We can now execute returns with zero errors and retain our customers.”

  • Sarah Johnson
  • Mary Rodriguez

    HOD, Modern Cosmetics

“Thanks to powerful automation features, customer returns are processed efficiently without impacting our team’s productivity. Reverse logistics is not a headache anymore.”

  • Sarah Johnson
  • Dave Wang

    Manager, Apex Associates

“The customer portal made a big difference for our customers, greatly improving their brand experience. Our customers can place returns, reorder goods, and request exchanges with ease.”

  • Sarah Johnson
  • John Anderson

    Founder, John’s Home Goods

“Real-time inventory data and traceability mean that we can manage reverse logistics with ease. No more misplaced stock and errors that consume precious time.”

  • Sarah Johnson
  • Mike Adams

    CEO, Horizon Investments

Why Choose WareGo

Leading brands choose us because WareGo offers, hands down, the best value for money with its vast suite of affordable enterprise-grade features.

Here's What Our Customers Have to Say

Case studies reveal how our esteemed clients transformed their operations strategy and experienced extraordinary benefits courtesy of WareGo.

Your risk-free trial awaits

Your risk-free trial awaits

Is WareGo the right fit for your business?
Find out with a 100% FREE trial.

Frequently Asked Questions?

Returns management software gives you the full suite of tools you need to execute customer returns with speed and precision.

With this software at the core of your returns strategy, you can prevent customer satisfaction from declining, retain your customers, and prevent reverse logistics from negatively impacting your warehouse staff productivity.

The customer portal enables your customers to place return orders, request refunds, or make an exchange as per your policy. Customers can track order status and shipments to enjoy a good user experience.

Automation features take care of repetitive work so you and your staff can focus on key tasks instead of struggling with returns.

WareGo offers everything you need for robust customer returns management.

This is when a customer returns goods they ordered from your business. Returns management helps you manage customer returns with speed and precision so that customer satisfaction does not decline.

Reliable, fast, and stress-free returns will build trust, motivate your customers to order more from you, and build a stellar customer experience.Via customer portals, your customers can track order status and shipping progress, place orders, and get refunds. All this helps you

Kits simplify inventory tracking since the number of kits gives you individual component volumes. You avoid inaccurate stock levels and consequent stockouts. Managing and planning inventory becomes simpler.to orchestrate a good customer experience and promote brand loyalty.

Automating returns management lets your staff process returns orders with less work and high precision.

For powerful returns management, you can count on a battle-tested solution like WareGo.

The returns management process is responsible for handling all steps related to customer returns. This is a key part of management since it strongly influences customer satisfaction, experience, and loyalty.

A streamlined returns process can help your business save costs, time, and effort with returned goods.

“Reverse logistics” is often used for return management. Do note that reverse logistics encompasses the entire lifecycle of returned goods and thus includes return management as a key component.

“Reverse logistics” is often used for return management. Do note that reverse logistics encompasses the entire lifecycle of returned goods and thus includes return management as a key component.

  • Backward logistics
  • Product returns management
  • Returns supply chain management

Return management is crucial for SCM since it:

  • Reduces costs
  • Maintains high worker productivity
  • Maintains high customer satisfaction, experience, and loyalty
  • Preserves good brand image
  • Prevents costly human errors

Yes. WareGo integrates seamlessly with Shopify, WooCommerce, Magento, and other ecommerce platforms and online marketplaces. Hence, you can sync inventory across multiple sales channels and do business with confidence knowing that you have complete, accurate, and updated real-time stock data at your fingertips.

Yes. WareGo can handle refunds automatically. You can set refund rules that the system will follow when executing refund requests.